PRIVACY POLICY

Effective Date: 25 May 4, 2026

Siamdent Co., Ltd. (the “Company”, “we”, “us”, or “our”) recognizes the importance of protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and manage your personal data in accordance with the Thailand Personal Data Protection Act (PDPA).

1. Personal Data We Collect

We collect personal data that you provide to us through various channels, including:

Inquiry Form: Name, email address, telephone number, and any information provided in your message.

LINE Official Account: Display name, User ID, profile picture, and communication history (when you register or contact us via LINE).

Direct Interaction: Information provided during telephone calls, meetings, or offline consultations.

Technical Data: IP address and cookies used for website functionality.

2. Purposes of Processing

We process your personal data for the following purposes:

To respond to your inquiries and provide requested information.

To manage user registration and communication via the LINE platform.

To provide products and services as discussed during consultations.

To comply with legal obligations under Thai law.

3. Legal Basis for Processing

We process your personal data based on:

Consent: When you voluntarily provide information or subscribe to our LINE.

Contractual Necessity: When processing is required to provide services or products you requested.

Legitimate Interests: For our business operations and improving our services, provided it does not override your privacy rights.

4. Third-Party Platforms (LINE and Facebook)

LINE: User registration is conducted via the LINE platform. Data processing by LINE is subject to the privacy policy of LINE Corporation.

Facebook: We use Facebook for informational purposes. Interactions on Facebook are subject to the privacy policy of Meta Platforms, Inc.

The Company is not responsible for the data security or privacy practices of these third-party platforms.

5. Data Retention Period

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable Thai laws (typically up to 10 years after the end of the business relationship).

6. Disclosure of Personal Data

We do not sell your personal data. We may disclose data to:

Service providers (e.g., IT support, logistics) who act on our behalf.

Government or regulatory authorities when required by law.

7. Your Rights under PDPA

Subject to Thai law, you have the following rights:

Right to access and obtain a copy of your personal data.

Right to request data rectification or erasure.

Right to object to or restrict data processing.

Right to withdraw your consent at any time.

Right to data portability.

8. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, protecting your data from unauthorized access or disclosure.

9. Contact Us

To exercise your rights or for any questions regarding this policy, please contact us:

Data Protection Contact: The Administrator

Email: info@siamdent.com

Address: 71/10 Moo.5 T.Tharkham A.Bangpakong, Chachuengsao 24130 Thailand